---
title: Block a gift card following a loss or fraud
description: This function allows you to block a gift card (it will therefore no longer be usable). You can use it in case your customer has lost their card and there is still a balance or if you detect fraud. Thi
---

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March 22, 2023

# Block a gift card following a loss or fraud

This function allows you to block a gift card (it will therefore no longer be usable). You can use it in case your customer has lost their card and there is still a balance or if you detect fraud. This operation does not entail any financial reimbursement.

Simply click on "Block this gift card".

![Image44](https://support.buybox.net/hs-fs/hubfs/Image44.png?width=448&height=288&name=Image44.png)

 

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